Capital One has teamed with Amazon to allow owners of Amazon’s Echo smart speaker system pay their bills plus get other account information through voice commands.


It’s no more a breaking news that Capital One has teamed with Amazon to allow owners of Amazon’s Echo smart speaker system pay their bills plus get other account information through voice commands.

The Amazon’s Echo speakers use a voice-command service called “Alexa” to help users perform various tasks. Tasks like turning on smart lights, playing music or setting a kitchen timer.

The number of so-called “skills” Alexa can perform has been growing since the Echo became widely available last year and now numbers more than 100. Cool...

The Capital One service will be the first time a credit-card company has been involved, however. Capital One will let users check their credit card balance, review recent transactions, pay their credit card bill and perform other tasks simply by talking to the device. Amazing I will say..

Users can sign up for the service via the Amazon Echo setup app. There they can set up a checking account link if they want to pay their credit card balance via the Echo.

Now, to set up a session with Capital One, they give a voice command such as: “Alexa, ask Capital One for my Quicksilver Card balance” or “Alexa, ask Capital One to pay my credit card bill.”

Security concerns have swirled around Amazon’s Echo since it debuted, since the $179 device is always “on.” But Ken Dodelin, vice president of digital products management at McLean, Virginia-based Capital One, has assured that the service is secure.

Here’s what Dodelin said:
“As a bank we’re much attuned to security concerns,”
He further added
When a user of the service asks Alexa to perform a Capitol One task, they will be prompted for a four-digit personal key that users set up when they enable the skill. The key is optional, but the default is set to on,

After a user says the key, the session with Capital One will be unlocked for five minutes, and then the user has to say the key again.

The service will work via Alexa on the Echo, the recently announced $129.99 Amazon Tap and the $89.99 Echo Dot, which are both variations of the Echo speaker; and Amazon’s Fire TV devices.

Need an Amazon’s Echo? Tap or dot? Get One Here From Amazon
Axact

Confidence Ezemadu

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